+ Accountability: From Consequences to Ownership

In this interactive one-hour session, participants will explore what accountability really means—beyond blame and consequences. We'll break down the shift from reactive responses to proactive ownership, and examine how personal and team accountability can drive trust, performance, and results. Expect practical takeaways, reflection prompts, and strategies to create a culture where people take ownership—not because they have to, but because they want to.

+ Building a Culture of Psychological Safety

Building on Part 1, this session focuses on practical strategies for leaders, managers, and employees to foster psychological safety in their teams. Participants will learn actionable techniques to encourage open communication, respond constructively to mistakes, and create an inclusive culture that supports growth and resilience. Interactive discussions and scenarios will help translate theory into everyday practices.

Key Takeaways:

• Practical steps to promote psychological safety in teams.
• How leaders and colleagues can model inclusive, respectful behaviors.
• Tools to address challenges and sustain a safe, supportive workplace culture.

+ Building Your Professional Brand: Networking, Personal Branding & LinkedIn Optimisation

Sign up for an engaging session on Networking, Personal Branding, and LinkedIn Optimization designed to help you stand out and take your career to the next level. In this workshop, you'll learn how to define and showcase your personal brand, explore practical networking strategies that open new doors, and discover how to optimize your LinkedIn profile to make a powerful first impression. You'll also leave with actionable steps you can start using right away! Whether you're just starting out or looking to elevate your professional presence, this session will give you the tools and confidence to grow your network, strengthen your brand, and get noticed, followed by a short network mixer to test out your new skills!

Click here to register for this session.

+ DP 102: Data Protection for Public Servants

In-person session (2 hours) limited seats available

This course is suitable for all public servants and covers key data protection terms, the data protection principles, and your important role as a public servant. This course builds on our DP 101 online course and is only available in-person.

+ Foundational Business Communication into Session

Effective communication is critical to sustained success at work. This programme has been designed to equip learners with the tools to engage, interact and influence effectively. Course content covers the importance of effective communication, ways to communicate well over a range of mediums and approaches for overcoming barriers to communication. Join this session to find out whether this programme is right for you, or your staff.

Click here to register for this session

+ Finding Your Voice: From Aggression to Assertiveness

This interactive session will help you understand the difference between aggressiveness and assertiveness and why it matters in the workplace. Through real-world examples, role-play, and practical strategies, you'll learn how to communicate more effectively, set boundaries respectfully, and foster healthier professional relationships. Walk away with tools to speak up confidently, without shutting others down.

Click here to register for this session.

+ From Intention to Impact: Setting SMART Goals that Stick

Goals without structure often fade into good intentions. This session will guide you through the SMART framework—making your goals Specific, Measurable, Achievable, Relevant, and Time-bound. Whether you're planning personal development or team outcomes, you'll walk away with practical strategies to craft meaningful goals, track your progress, and stay accountable. It's time to turn vision into action.

Click here to register for this session.

+ How to Work with Complicated People: Turn Tension into Collaboration

In this practical 3-hour workshop, you'll map your own "complications": triggers under pressure, blind spots, and habits that keep conflict alive. You'll learn to read others' drivers without blame and use language that lowers defensiveness and raises accountability.

We'll unpack the Five Qs—IQ, EQ, AQ, DQ, TQ—and show how to blend them to lead across differences, cultures, and generations.

Expect short drills, and simple tools you can use the same day to de-escalate conflict, build trust, and move work forward—together.

Click here to register for this session.

+ ILM Leadership & Management Programme Information Session

The Civil Service College is a City and Guilds accredited training centre and offers internationally recognized qualifications. They have a focus on work-based learning combined with workplace assessment with a high level of quality assurance. We offer a range of programmes ranging from level 2 for aspiring leaders through to level 7 for our senior and strategic leaders.

Join this session to find out more about the different levels and where to start your leadership journey.

Click here to register for this session.

+ Introduction to Coaching for Managers

What makes coaching such a powerful leadership behaviour? Why is it critical for building capability in our civil service? Managers, start your coaching journey with this introductory session in which you will:

i) understand the basic philosophies of coaching ii) identify your preferred coaching style

+ Know Yourself to Lead Yourself: The Power of Self-Awareness

In this interactive session, we'll explore self-awareness as the cornerstone of emotional intelligence. You'll learn how to identify your emotional triggers, understand your default responses, and recognise the impact of your behaviour on others. Through practical tools and real-world scenarios, this session will help you develop more profound insight into your strengths, blind spots, and growth areas—equipping you to lead with greater authenticity and impact.

Click here to register for this session.

+ Mastering Emotion Regulation: Tools for a Balanced Workplace

In today's fast-paced workplace, emotions can either fuel productivity or hinder collaboration. This session will explore the importance of emotion regulation, understanding, managing, and expressing emotions in healthy ways. Participants will learn practical strategies to recognise emotional triggers, stay composed under pressure, and respond rather than react in challenging situations. Through interactive activities and real-world examples, this workshop empowers employees to create a more positive and resilient workplace culture.

Click here to register for this session.

+ Panel: Psychological Safety in Action: How Top Teams at CIG Inspire and Include

How do some teams consistently bring out the best in every member?

Join leaders representing John Grey High School, Department of Education Services, and the former Core District Administration and Lands, celebrated for inclusion and fair treatment, as they share how to create workplaces where people feel seen, heard, and free to be their authentic selves.

Learn practical ways to connect with every team member, foster psychological safety, and ignite energy and engagement each day, so your team doesn't just show up, they thrive.

+ Relationship Intelligence: The Key to Building Effective Teams

At the heart of every successful organization is strong relationships. People are complex and different, but when you understand your team member's motives, values, and strengths—when you gain greater relationship intelligence—you'll have the power to build better relationships and get better results.

In this session, you will:

• Define relationship intelligence and understand why it is a key competency every team needs.
• Overcome personality conflicts among team members.
• Harness different motivations and strengths to build productive teams and relationships.

Please note that this online session will not be recorded.

+ Shaping High-Velocity, Human Centric Cultures with Emotional Intelligence and Psychological Safety

In this session:

• Understand myths, realities and the connection between Emotional Intelligence and Psychological Safety.
• Recognise impact of Emotional Intelligence using simulated assessment results to consider cause and effect relationships.
• Appreciate ways of creating Organisational success by utilising real case studies and Psychological safety profiles.

Please note that this online session will not be recorded.

Click here to register for this session.

+ Strategic Trust: Enhancing Team Collaboration and Results

Trust is widely recognised as a vital foundation for effective leadership, yet many leaders lack a clear, actionable plan to develop it. Instead of leaving trust to chance, it's essential for leaders to consciously build the competencies needed to establish and maintain trust within their teams and organisations.

In this session, Blanchard Caribbean's Lead Consultant and Co-founder, Xenia Sotiriou PhD, will guide leaders on practical ways to elevate trust with their teams and colleagues. Attendees will gain strategies to identify and address potential trust obstacles that can hinder even experienced leaders. Participants will:

• Learn how to spot the warning signs that reveal a lack of trust in your leadership.
• Explore the four crucial elements required for trust in both individual and organizational relationships.
• Discover a straightforward, three-step approach to rebuilding trust.
• Gain tools to cultivate durable, trust-rich relationships that support long-term success.

This workshop will provide leaders with the opportunity to strengthen their ability to foster trust and boost their impact as a leader.

Please note that this session will not be recorded.

+ Synergy in Action: Collaboration & Relationship Building

This session focuses on the critical role of collaboration and relationship building in achieving organisational success. Participants will explore strategies for fostering trust, enhancing communication, and leveraging diverse perspectives to strengthen teamwork. Through practical insights and techniques, they will learn how to build meaningful professional relationships that drive productivity, innovation, and long-term success across the workplace.

+ The Art of Optimal Emails

Writing emails is something we all do every day, but not all emails achieve their purpose. This interactive session will help you take your workplace emails from routine to impactful. You'll learn how to craft clear subject lines and purposeful openings, edit out clutter to keep your messages professional and concise, and apply a simple framework for structuring emails that get results. Get ready to write emails that save time, reduce misunderstandings, and drive action.

+ The Power of Mutual Purpose - A Crucial Conversations Mini-Workshop

Ready to transform your toughest talks into productive, positive outcomes? This Crucial Conversations for Mastering Dialogue mini-workshop will equip you with proven strategies to navigate high-stakes conversations with confidence and clarity. Learn how to seek mutual purpose, build understanding, and create solutions that work for everyone involved. Sign up now and start mastering the art of meaningful dialogue!

Click here to register for this session

+ Understanding Psychological Safety

This session introduces the concept of psychological safety and its importance in today's workplace. Participants will explore what psychological safety means, why it matters for individual well-being and organizational performance, and how it contributes to trust, innovation, and collaboration. Real-world examples and research will illustrate the benefits of creating an environment where employees feel safe to speak up, share ideas, and raise concerns without fear of negative consequences.

Key Takeaways:

• Define psychological safety and its core elements.
• Recognize the impact of psychological safety on team dynamics and performance.
• Identify common barriers that undermine psychological safety.