Crucial Conversations - Civil Service College
Crucial Conversations
See more information on other courses we offer below:
Crucial Conversations for Accountability
Crucial Conversations for Accountability ® from Crucial Learning
Build your skills in leading with clarity and confidence by completing the Crucial Conversations for Accountability course. Gain practical skills to resolve performance problems, strengthen trust, and create consistent accountability in your team.
Learn more about what this course has to offer in the video below.
There are two course versions available:
- 2-Day course – for those who have NOT completed Crucial Conversations for Mastering Dialogue
- 1-Day course – for those who have completed Crucial Conversations for Mastering Dialogue
Go to the Catalogue on CSC Online to find and enroll in a cohort.
What to Expect in Crucial Conversations for Accountability
Crucial Conversations for Mastering Dialogue® from Crucial Learning
“Whenever you’re not getting the results you want, it’s likely an important conversation either hasn’t happened or hasn’t been handled well. In fact, both individual and organizational success are largely determined by how quickly, directly, and effectively we speak up when it matters most. At the heart of healthy and high-performance organizations are people willing and able to hold Crucial Conversations.” - Crucial Learning
Build skills for tackling crucial conversations by completing our Crucial Conversations for Mastering Dialogue course. You will learn how to prepare for a crucial conversation, what to do during the conversation, and what to do at the end of the conversation to turn the conversation into actions and results.
Learn more about what this course has to offer in the video below.
