First Line Manager Programme

The First Line Manager Programme is a practical, organization-specific learning experience designed to equip managers with the leadership and operational skills needed to lead confidently within the Cayman Islands Government.

Grounded in the realities of public service, the programme helps managers build trust, accountability, and inclusion while mastering the essentials of people leadership and day-to-day management. Participants will strengthen their ability to set clear goals, communicate effectively, manage performance, and lead change, all within a supportive, applied learning environment designed for busy CIG managers.

Through interactive sessions, real workplace scenarios, and collaboration with peers, participants will learn to apply CIG policies, systems, and processes in ways that drive both people and operational excellence.

Format: 5-day immersive, in-person experience delivered over 8 weeks

The programme is open for current and newly appointed managers responsible for leading teams and executing operational activities

Topics to be covered

• Performance Management & Accountability
• Communication & Feedback
• Leading Self with Resilience & Emotional Intelligence
• Leading Change & Problem Solving
• Operational Skills for CIG Managers

How to register:

For cohorts in 2027, registration is open from 19 October –  20 November 2026 – check back for the link to register at that time.