Goal 4 - Civil Service Strategy
Goal 4 - Foster Effective Communication
Our desired outcome:
We achieve awareness and buy-in for government’s policy priorities among internal and external stakeholders.
Our Strategic Initiatives for 2024-2026
At the CIG Level (Centrally managed initiatives)
Implement a work programme to ensure ministries/ portfolios and departments have communications plans and their websites have the most up-to- date information and conform to the CIG brand standards so that our customers get timely, relevant and accurate information.
At the Ministry and Portfolio Level
Implement a work programme to ensure ministries/portfolios and departments have communications plans and their websites have the most up-to-date information and conform to the CIG brand standards so that our customers get timely, relevant and accurate information.
At the Department Level
Develop and implement a departmental communications plan and ensure that your website has the most up-to-date information and conforms to the CIG brand standards so that our customers get timely, relevant and accurate information.
At the Individual Level
Take ownership of your language (verbal and body) and behaviour during interactions with others.
Our Performance Indicators
- % of ministries/portfolios and key departments with communication plans
- # of government priorities supported by communication campaigns
- # ministries/portfolios and key departments with up-to-date websites
- # of websites with platform for customer feedback

