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Department of eGovernment

Apply now to get your Cayman Islands Identification Card: My eID

Latest

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Government Warns Public of Disinformation Using Premier's Likeness
09/09/26 05:00 | Press Release

The Cayman Islands Government is warning the public about fraudulent posts using the name, image, and an artificial intelligence-generated likeness of the Premier Hon. André Ebanks.

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Ten CBC Officers Complete Specialised Operational Training in Cayman Brac
09/09/26 05:00 | Press Release

Ten officers from the Cayman Islands Customs and Border Control Service (CBC) have successfully completed specialised operational training in Cayman Brac

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New Framework Strengthens Governance of Cayman's Focus Sports
09/09/26 05:00 | Press Release

The Ministry of Youth, Sports, Culture and Heritage has taken steps to strengthen the future of sport in the Cayman Islands through the development of a clear, transparent and evidence-led Focus Sports Framework

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Latest

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My eID Services Now Available at Savannah Post Office Location
04 August 2026 | Press Release

Residents of Grand Cayman's eastern districts can now apply for and receive support for the Cayman Islands Identification Card (My eID), following the official opening of a new Cayman Islands Identification Card office at the Savannah Post Office on 3 August 2026

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eServices Sign-In Users Urged to Update Their candw.ky Email Addresses
31 July 2026 | Press Release

The Department of eGovernment (eGov) is urging residents who use a candw.ky email address to update their eServices Sign-In account ahead of the discontinuation of the candw.ky email service mid-September

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Disruption to CIG Websites
28 July 2026 | Press Release

The Cayman Islands Government is aware that some users are currently experiencing difficulty accessing government websites, including gov.ky and my.egov.ky

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Featured

Health Insurance Commission is embracing automation to speed up processes and improve efficiency.

The Health Practice Commission has moved towards automation to streamline regulatory processes.

Experience a new streamlined platform for Jobseekers and Employers!

What We Do

The aim of the Department of eGovernment is to reduce cost and time, increase security and improve the quality of our services to our customers, the people and businesses of the Cayman Islands. The Department of eGovernment implements, improves and promotes Government's digital infrastructure platforms and digital service solutions to enhance people's lives and enable business in a digital society.

Key Persons

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Ian Tibbetts
Director of eGovernment
+1(345) 244-3614
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David Smith
Technical Architect
+1(345) 244-3623
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Kristy Hylton
Deputy Registrar for the Identification Register
+1(345) 244-3291
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Shanique Hananan-Lauder
Head of Project Management
+1(345) 244-3624

Key Persons

Person Image
Ian Tibbetts
Director of eGovernment
+1(345) 244-3614
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David Smith
Technical Architect
+1(345) 244-3623
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Kristy Hylton
Deputy Registrar for the Identification Register
+1(345) 244-3291
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Shanique Hananan-Lauder
Head of Project Management
+1(345) 244-3624
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Dane Shingu
Senior Software Developer
+1(345) 949-7900
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Ashanti Minott
Junior Project Manager
+1(345) 949-7900
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Jerome Bailey
Senior Software Developer
+1(345) 949-7900
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Debayo Graham
Senior Software Developer
+1(345) 949-7900
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Andrew Forster
Software Developer
+1(345) 949-7900
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Nathaniel Gonzalez
Junior Software Developer
+1(345) 949-7900
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Dan Haydon
Business Process Analyst
+1(345) 949-7900
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Nottoya Gillespie-Fearon
Business Process Analyst
+1(345) 949-7900
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Daniel Gray
Junior Business Process Analyst
+1(345) 949-7900
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Stephanie Christian
Junior Business Process Analyst
+1(345) 244-8355
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Mendel Kerr
Digital Identity and eService Specialist
+1(345) 949-7900
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Tyler Christian
Digital Identity and eService Specialist
+1(345) 949-7900
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Shenelle Stewart
UI/UX Designer
+1(345) 949-7900
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Magdalene Mutunga
Senior Testing and QA Analyst
+1(345) 949-7900
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Suzanne Collins
Project Manager
+1(345) 949-7900
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Leona Jacky
Administrative Assistant
+1(345) 325-2951
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Frequently Asked Questions

Quick answers to common questions

eGov helps Cayman Islands Government entities deliver digital services that allow residents, businesses, and government agencies to access public services online in a simple, secure, and convenient way.  

eGov supports a range of online government services, including digital service platforms, eServices Sign In, Cayman Islands Identification Card, Identification Register, government websites, secure data sharing, and other tools that help make public services easier to access and manage.  
A full list of available eServices can be found here.

You can apply for the Cayman Islands Identification Card: My eID online through the My eID website.
To get started, visit the My eID website and follow the steps to submit your application. Once your application has been reviewed, you will be able to book an appointment to complete the process and receive your card.  
For the most up-to-date information on the eID office location and opening hours, please visit the My eID website.

For support with an online service, please contact the department or entity responsible for that service. Support details are usually provided on the service page or in the confirmation email you received.
You can also find support details for government services here.  

Support tickets submitted through the eGov website should only relate to eServices Sign In. If your request concerns another department or external entity, please contact them directly, as the erGov team is unable to assist with matters outside of its scope.

For support related to eServices Sign In, please click here.

For support related to other entities, please click here.

Documents and Services

Ministries and Departments will be added here. Click the pencil to edit the page → click the ➕ icon in the left menu → search for 'Asset Publisher' and drag it to this section → click on the ⋮ to the top right of that element that was dragged on the page → click Configure

Publications

Consultations

My eID Flyer
23/01/26 05:00 | Infographic

Unlock the full potential of your identity with My eID, the official Cayman Islands Identification Card. 

  • Instant Proof of Cayman Immigration Status
  • Digital Signature Power
  • Privacy in Your Hands 
Cayman Islands Identification Card Act, 2022
29/12/22 05:00 | Legislation

Supplement No.2 published with Legislation Gazette No.52 dated 29 December, 2022.

Identification Register Act, 2022
29/12/22 05:00 | Legislation

Supplement No.1 published with Legislation Gazette No.52 dated 29 December, 2022.

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Freedom of Information

Consultations

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Policies and Regulations

Consultations

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Services

Consultations

No Results Found

Contact Us

Address

Department of eGovernment

Suite 8210, 2nd Floor, 89 Nexus Way

Grand Cayman, CAYMAN ISLANDS

Office Hours


Monday - Friday: 8:30am - 5:00pm

Email, Telephone and Web

+1(345)244-3621

eservices@gov.ky

https://my.egov.ky