General Enquiries

• You can make a complaint:In person at the Computer services Department
• In writing to Tia Parrott, using our standard mailing address
• By Phone, Fax or Email
  • Phone: +1(345)949-8277
  • Email: InfoCSD@gov.ky

When making a complaint, try to give us as much detail as possible, for example:

• What service, policy, person or aspect of the Portfolio you are complaining about.
• If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
• Any expectations you may have had of the Portfolio's services, as a result of information we provided or what staff or Portfolio may have said.
• Your name, address and contact details so that we can respond to your complaint.
• Anything else which you think would help to make our point and help us to investigate your concerns.