Computer Services Department (CSD)
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CSD is the central IT department of CIG; providing IT security, service delivery, and technology solutions that ensure adequate tools and resources to carry out the government’s digital and technological objectives. It provides vital technological support services which create the foundation on which the Civil Service runs.
Our clients are mainly based in our home islands; Grand Cayman, Cayman Brac, and Little Cayman, but we also have clients in the United Kingdom. The Department is essential to the Cayman Islands Government’s Business Continuity, acting as the backbone for the functioning existence of all core Government entities, and several statutory authorities. The Department utilizes sound principles of IT Governance to secure, maintain, support, and develop resilient Government information systems and information infrastructure.
CSD offers application and web development, enterprise IT infrastructure services, an IT Service Desk (including call center), IT procurement, and technical support services (including remote and mobile services). Security and IT Governance are layered across all services.
Governance and Architecture is responsible for change and release management, business intelligence, project management office, information security management, procurement and vendor management, administration and finance management, human resources and freedom of information management, enterprise architecture, business process re-engineering and functional, regression & performance testing.
Development, BRM, & ECM is responsible for applications development, enterprise WEB development, program management, electronic content management, business relationship management business analysis.
The Service Delivery is responsible for technical support admin, database admin, enterprise network security, service desk management and operations network & system management.