Make a Complaint to the Department of Labour & Pensions

DLP may assist with complaints involving:

Labour matters, including non-payment or underpayment of wages, late payment of wages, non-payment of vacation pay, sick leave, minimum wage concerns, overtime concerns, unlawful deductions, termination concerns, and other possible breaches of employment standards.

Severance pay and unfair dismissal matters, which are handled through the Labour Tribunal process. The Labour Tribunal is independent and separate from DLP, and its remit includes severance pay claims, unfair dismissal complaints, and overtime waiver requests.

Minimum wage matters, including concerns that an employee is being paid below the National Minimum Basic Wage, or that gratuities, commission, accommodation, or utilities are being incorrectly applied in the wage calculation.

Pensions matters, including failure to enroll eligible employees in a pension plan, failure to make required pension contributions, late pension contributions, incorrect pension deductions, or failure to remit employee pension deductions to the pension provider.

Gratuities matters, including concerns about the handling, distribution, or administration of gratuities under approved gratuity schemes.

Occupational Safety and Health matters in construction, including unsafe work sites, lack of required safety equipment, unsafe scaffolds or ladders, unsafe working at heights, lack of fall protection, unsafe trenches or excavations, unsafe electrical work, unsafe tools or machinery, poor housekeeping, lack of fire protection, unsafe welding or cutting, unsafe material handling, and failure to report serious incidents or dangerous occurrences.