About - Customs & Border Control
About Us
A Brief History of Customs and Border Control
In 2016, the Cayman Islands Government along with support from the UK Government, carried out reviews of immigration and customs functions in an attempt to strengthen border security. In August 2017, the Cayman Islands Government announced that, as part of the 2018 Strategic Policy Statement, the law enforcement units of the Immigration and Customs Departments would be combined to make a single border protection agency.
The Cayman Islands Customs and Border Control (CBC) Service was established on 1 February 2019 and is responsible for the protection of our borders, the collection of Import Duties, Package tax, and Warehouse fees under the Customs and Border Control Act and Regulations. CBC is also responsible for the management of travel and trade.
Our Vision, Mission and Core Values
Our Vision
To strengthen the security and stability of the Cayman Islands through an intelligence-led risk management approach.
Our Mission
To collect and protect revenue, facilitate legitimate travel and trade while providing effective border management for the safety of our environment, citizens, and visitors.
Our Values
- Accountability – we are individually and collectively accountable for our actions.
- Passion – we care immensely about the security and safety of the Cayman Islands, its people, and visitors. We value and encourage teamwork, personal development, innovation, and creativity.
- Integrity – we commit to act ethically and professionally while maintaining impartiality, fairness, and consistency.
- Excellence – we commit to delivering world-class customer service to our local and international interests.
Our Strategic Plan can be viewed here.
Management Team
Director's Message
"Welcome to the official website of the Cayman Islands Customs and Border Control (CBC) Service.
In our mission to face the ongoing challenges of the global trading environment and securing our borders, we have developed this electronic platform with the intention that you find it a useful resource for communication between us and you, our valued customer.
We also hope that you will find it helpful in understanding our systems, policies and procedures, which are in place to help us serve you better. We welcome your questions and concerns as we continue to pursue our mission to deliver effective trade facilitation, border management and exceptional customer service."
Job Opportunities
Working for the the Cayman Islands Customs and Border Control (CBC) Service can give you the opportunity to protect the border in many ways:
- processing passengers at the air or seaport;
- clearing cargo at the air or sea port;
- clearing mail or packages at a courier Clearance Depot or post office;
- investigating illegal trade
We typically advertise Customs and Border Control positions once a year. However, this can change due to operational priorities.
