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Policies and Procedures


All items are (also) accessible by visiting CINA’s Reception Desk, or by contacting us via telephone, email at foi.cna@gov.ky or via postal mail, unless otherwise noted.

Complaint’s Handling Procedures

  1. Complaints* section of CINA website and Complaint Form
    * Accessible online at www.cina.gov.ky
  2. Internal Complaints Policy
  3. Internal Complaints Process (brochure)


Human Resources

  • CINA Human Resource Management Policy and Procedures Manual: Work Place Rules
  • The Public Servant’s Code of Conduct
  • CINA Leaving Tracking
  • CINA Working Hours & Lunch Hour Application


Information and Technology Management

  • Administrative File Plans and Disposal Schedules – in draft form, not accessible until approved
    • Financial Management *
    • Human Resources Management*
    • Buildings, Equipment and Vehicles Management *
    • Information and Technology Management*
    • Communications Management *
    • Strategic Management *
    • Transitory
    • * Accessible online at www.gov.ky/cina
  • Guidelines and Fact Sheets
  • List of Public Authorities
    * Accessible online at www.gov.ky/cina (updated monthly)
  • Help Desk Log – database used for tracking logs to Help Desk, Computer Services Department
  • CINA Fact Sheet Template
  • CINA Guidelines Template
  • Administrative Appraisal Reports
  • Operational Appraisal Reports
  • Private Donation/Community Records Appraisal Reports

Operating Policies and Procedures


The policies and procedures listed below are used in carrying out functions, activities and the delivery of services as relating to the three functions of CINA.

Archive Management
  • Appraisal Policy (D)
    – in draft form, not accessible until approved.
  • Appraisal Procedures – Operational (D)
    – in draft form, not accessible until approved.
  • Appraisal Procedures – Private donations/Community archives (D)
    – in draft form, not accessible until approved.
Reading Room (RR)
  • Reading Room Rules
    * Accessible online at www.gov.ky/cina
  • Procedures for Managing Reference Services

Oral History

  • Transcribing Policy 
  • Editing Guidelines for Transcribers


Government Records Management


All items are (also) accessible by visiting CINA’s Reception Desk, or by contacting us via telephone, email at foi.cna@gov.ky or via postal mail, unless otherwise noted.

For Public Authorities
  • Conducting a Records Survey
    *Accessible online at www.gov.ky/cina
  • Deputy Governor’s Code of Practice on Records Management Pursuant to Section 52 of the Freedom of Information Law, 2007
    *Accessible online at www.gov.ky/cina
  • Deputy Governor’s Code of Practice on Publishing Pursuant to Section 51 of the Freedom of Information Law, 2007.
  • Government Use of E-mail (Administrative Circular No. 2 of 2006)
    *Accessible online at www.gov.ky/cina
  • Records Management Checklist for FOI and e-Government
    *Accessible online at www.cina.gov.ky
  • Records Management Policy for the Cayman Islands Government
  • Creation, Maintenance and Disposal Records Management Standard
  • Guidelines and Factsheets 
  • RM Mapping Tool Template
    *Accessible online at www.gov.ky/cina

Preservation Management

  • The Cayman Islands National Archive Micrographics Programme – policy and procedures manual for the micrographics programme.
  • Preservation Copying Policy 
  • Mould Remediation (D)
    – in draft form, not accessible until approved.
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